As
with any marketing the aim is to get your name into your customers head. When a
customer thinks of a car repair or buying a new vehicle, you want them to
immediately remember your company name. Marketing is essential in today's
climate to ensure brand awareness and improve your customer base.
Years
ago you could rely on repeat and referral business and while this will still
play an important role, if you want to grow and improve profitability you need
to improve your customer base.
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Facebook
has been a popular social media site for many years and there aren't many
people who do not have a Facebook account. Facebook enables you to advertise
your company offering basic information and contact details and then you can
update your status to advise customers of new information, interesting trends
or things happening in your industry.
The
advantage with Facebook is that you can create events and invite people to
attend, so you can create a discounted rate MOT for one week and invite people
to take advantage of the offer.
Twitter
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Twitter
has quickly caught up with Facebook and you'll find that a majority of your
customers will have both a Facebook and Twitter account. Again with twitter you
can have your page with contact information and then you can update your status
on new developments, promotional offers and interesting information in what is
called “Tweets”.
LinkedIn
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While
LinkedIn falls under social media, this is a wonderful networking tool, giving
people in the industry the ability to rub shoulders with other workshop and
dealership owners, find out about new jobs that have come available and stay
updated on trends and news that may be interesting to your business.
Every
business needs a website these days, maybe even a blog, but social media is one
of those things they all do because everyone else is doing it, without
realising the impact it has on your business. Linking your website to your
social media accounts and advertising your website on your social media
accounts can definitely improve business and increase your customer base.
Social media has become an essential online tool for all motor traders who want
to succeed moving forward.
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